Sales and dating are a lot alike

(Names and dates are fictitious, but this is all based on too much of my reality.)

Thursday the 1st, 7:30 AM

(At my downtown networking group. We’re going around the table, giving each other referrals that we’ve picked up in the past week. Larry, a professional resume writer, stands up.)

Larry: I have a referral for Paul. Paul, my friend Wes Schneider is a podiatrist, and most of his patients pay through insurance, but a few pay out of pocket, and he’d like to be able to accept credit cards to accomodate them. So I gave him your card and told him you’d call.

Me: That’s great, Larry, thank you! I’ll call him today.

Larry: Please do, he’s anxious to get moving with this, and he said he plans to use you, based on my recommendation.

Thursday the 1st, 10:30 AM

(phone rings)

“You have reached the offices of Dr. Wes Schneider. No one is available to take your call right now. Please leave a message after the beep.”

Me: Hello, Dr. Schneider, my name is Paul Ryburn. Larry Smith asked me to give you a call. He said that you are interested in getting set up to accept credit cards at your office, and I can get that done for you. You can reach me at 555-8888. Thanks and have a great day.

Thursday the 1st, 4:00 PM

Receptionist: Dr. Schneider’s office, may I help you?

Me: Yes, this is Paul Ryburn, I left a message for Dr. Schneider this morning. Larry Smith told me that he would be interested in accepting…

Receptionist: Dr. Schneider has left for the day, may I take a message?

Me: Yes, if you can tell him that I’m the guy Larry Smith referred to him, who will get him set up to accept credit cards, that would be great. My number is 555-8888.

Receptionist: Oh, you’re the credit card person! Yes, he wants to talk to you. I’ll let him know you called.

Me: Thank you.

Friday the 2nd, 2:00 PM

Receptionist: Dr. Schneider’s office, may I help you?

Me: Yes, this is Paul Ryburn, I called yesterday for Dr. Schneider…

Receptionist: He’s out of the office all afternoon playing golf, can you call back Monday?

Me: I sure can. Have a great weekend.

Saturday the 3rd, 11:40 PM

(At Club Whatsitsname, a downtown nightclub. I’m standing at the bar, having just bought a Maker’s Mark and Coke. A cute brunette approaches.)

Cute brunette: Hey, where do I know you from?

Me: Hmm, don’t know, do you live downtown?

Cute brunette: Midtown actually. I know, you’re in Mpact right? I went with my sister to one of their events and I think I saw you there.

Me: That must be it. Was it the one at Earnestine & Hazel’s?

Cute brunette: Yes! (hugs me) It’s so good to see you again! (another hug) Actually, I’ve seen you around several times. You used to teach, didn’t you? My name’s Beth.

Me: I’m Paul, nice to meet you.

(15 minutes of small talk follows. Beth moves progressively closer and stares into my eyes for longer and longer periods. Then a redhead taps Beth on the shoulder and gestures)

Beth: I think my friends are about to leave, so I have to go. But it’s been great talking to you! (big hug) Do you want my number?

Me: Yeah, let’s get together next weekend for a drink. (I write down number)

Beth: I would LOVE that! (kiss on cheek) Call me! (walks away with friends)

Monday the 5th, 9:45 AM

(phone rings)

“You have reached the offices of Dr. Wes Schneider. No one is available to take your call right now. Please leave a message after the beep.”

Me: Hello, Dr. Schneider, my name is Paul Ryburn, the credit card guy Larry Smith referred. I hear you’re interested in getting set up to take MasterCard and Visa. You can reach me at 555-8888, and we’ll get you set up. Thanks.

Tuesday the 6th, 3:00 PM

(phone rings)

“You have reached the offices of Dr. Wes Schneider. No one is available to take your call right now. Please leave a message after the beep.”

Me: Hello, Dr. Schneider, this is Paul Ryburn the credit card guy again. Just wanted to get back to you on getting set up to take MasterCard and Visa. Larry said you’re anxious to get started, so just give me a call back at 555-8888. Thanks.

Tuesday the 6th, 7:00 PM

(phone rings)

“Hi! This is Beth! I can’t come to the phone right now, so leave me a message and I’ll call you right back!”

Me: Hi Beth, this is Paul. We met at Club Whatsitsname Saturday night. Hope you had a great weekend. I’ll try to call you again later in the week, or you can reach me at 555-8888.

Wednesday the 7th, 8:15 AM

(my cell phone rings)

Me: Hello?

Male Voice: Paul? Wes Schneider here.

Me: (scrambling to remember who the hell he is) Oh! Dr. Schneider! Thanks for calling me back. How are you?

Male voice: Call me Wes. Listen, I want to apologize for not getting back with you last week, but I was out on the golf course. You know how that is. I shot a 75!

Me: (No idea whether that’s a good score – I hate golf) Wow…that’s…really something. Well, it’s good to finally talk with you, and I’d like to set up a time to talk with you about credit and debit cards. Does tomorrow work, or would Friday be better?

Wes: The rest of this week is looking real busy, the HMOs have been sending a lot of business my way. Why don’t you give my receptionist a call first thing next week, and we’ll set up a time to talk.

Me: Sounds good, Wes, I look forward to talking with you, and good luck with your golf game this weekend.

Wednesday the 7th, 7:30 PM

Female voice: Hello?

Me: Hello, is this Beth?

Female voice: No, this is her sister, Lauren. Beth is outside, I can go get her. May I say who’s calling?

Me: This is Paul, I met her at Club Whatsitsname Saturday night.

Lauren: Okay, Paul, hang on and I’ll get her.

(…)

Lauren: Paul, Beth is outside painting and she’s all messy right now. Can she give you a call back in a little while?

Me: Sure, my number’s 555-8888.

Saturday the 10th, 1:30 PM

(phone rings)

“Hi! This is Beth! I can’t come to the phone right now, so leave me a message and I’ll call you right back!”

(*click* No message. I give up.)

Monday the 12th, 9:00 AM

Receptionist: Dr. Schneider’s office, may I help you?

Me: Yes, this is Paul Ryburn. Dr. Schneider asked me to call today to set up an appointment.

Receptionist: Okay, what kind of foot problems are you having?

Me: No, I’m not a patient, he had asked me to call him about accepting credit cards.

Receptionist: Oh, yes, I remember now. He’s with a patient, I’ll have him give you a call in a little while.

Monday the 12th, 3:30 PM

(phone rings)

“You have reached the offices of Dr. Wes Schneider. No one is available to take your call right now. Please leave a message after the beep.”

Me: Dr. Schneider – Wes – this is Paul Ryburn, you asked me to give you a call about credit cards. My number is 555-8888. Hope to talk to you soon.

Tuesday the 13th, 1:00 PM

(Out on the road. I stop in Starbucks and try their new Strawberries & Cream Frappucino. I work on my laptop for about an hour and then get up to leave. A blonde stops me.)

Blonde: You’re…Paul right?

Me: Yeah…

Blonde: I’m Kim! Beth’s friend? Who you met at Club Whatsitsname?

Me: Oh! Kim, now I remember.

Kim: So, why haven’t you called my best friend?

Me: I did call her. I got her voice mail one time, and I…

Kim: OH..MAH..GOD. You SO have not called her.

Me: Yes I did. Did she not get the messages?

Kim: Of course she didn’t, because you didn’t call her, silly! Listen, you’d better give her a call soon, or I am going to be SOOOO mad at you. She REALLY liked you. She was so excited when you told her you’d call and ask her out for a drink.

Me: That’s cool, I’ll call her tonight. Hey, can you give me her number again? (I had thrown it away after the third unsuccessful attempt to reach her)

Kim: 555-6767. You better call her!

Me: I will, tonight.

Kim: PROMISE???

Me: I promise.

Tuesday the 13th, 8:00 PM

(phone rings)

“Hi! This is Beth! I can’t come to the phone right now, so leave me a message and I’ll call you right back!”

Me: Hi Beth, this is Paul from Club Whatsitsname. Your friend Kim told me you might not have received my messages last week. Give me a call back at 555-8888, I’d still like to grab a drink with you.

Wednesday the 14th, 11:30 AM

(phone rings)

“You have reached the offices of Dr. Wes Schneider. No one is available to take your call right now. Please leave a message after the beep.”

Me: Wes, this is Paul Ryburn. If you’re still interested in accepting credit cards from your patients, give me a call at 555-8888 and we’ll set you up. Thanks.

Thursday the 15th, 8:30 AM

Receptionist: Dr. Schneider’s office, may I help you?

Me: This is Paul Ryburn, I had talked to Dr. Schneider about credit cards, is he in?

Receptionist: Yes, he’s here. Let me transfer you.

(Finally!)

Wes: Paul! How ya doing, buddy!

Me: Hello Wes! It’s good to finally get you on the phone.

Wes: Yep, I’m a hard man to reach hahaha. But I appreciate you staying on me about this credit card thing, I need to get it done. How’s tomorrow morning look for you?

Me: Looks wide open, let’s meet. 10:00? 11:00?

Wes: 10:00 at my office?

Me: Sounds like a plan. I’ll see you tomorrow, Wes.

Thursday the 15th, 4:50 PM

(Home for the afternoon, preparing to go hang out in the coffee shop. My cell phone rings.)

Me: Hello?

Wes: Paul? Wes Schneider here, buddy! Listen, I’ve had something come up. I’m leaving town Saturday morning to play the Robert Trent Jones golf course down in Alabama, and I’ll be gone for two weeks. My wife is more or less DEMANDING that I spend the day with her tomorrow. So I need to cancel our meeting. But I’m still interested, if you want to give me a call after I get back in town, we’ll get together. How’s that sound?

Me: (my blood is absolutely boiling; gritting teeth) Sounds fine. Enjoy your golf trip, Wes.

Thursday the 15th, 9:00 PM

(phone rings)

“Hi! This is Beth! I can’t come to the phone right now, so leave me a message and I’ll call you right back!”

Me: Beth, this is Paul. Just calling to see what you’re up to this weekend. My number’s 555-8888.

Monday the 19th, 7:10 PM

(phone rings)

“Hi! This is Beth! I can’t come to the phone right now, so leave me a message and I’ll call you right back!”

(*click*)

Thursday the 22nd, 5:00 PM

(Done for the day, I walk to Jack’s Food Store for a Mountain Dew. As I cross Jefferson at Main, I pass Toothless Crackhead, Homeless Person with Bad B.O., and Pigeon. My cell phone rings.)

Me: Hello?

Female voice: Hello, Paul? This is Beth? How ARE yoooouuuuuu???

Me: Beth! I’m doing well, how are you? I’m surprised to hear from you, I’ve been trying to get in touch with you. Did you get my messages?

Beth: I did. You know how us girls are. You just have to keep trying. But you’ve got me now. It’s so GOOD to hear your voice!

Toothless Crackhead: Hey man, lemme get a cigarette from you.

Me: I don’t smoke, man.

Beth: Paul, I am so sorry about my friend Kim jumping all over you. I hope she didn’t make you too mad.

Me: No, I was actually glad to hear you still wanted to talk, I…

Toothless Crackhead: Hey man, how about some change, a dollar or something?

Me: Can’t you see I’m on the phone? GO AWAY! (Toothless Crackhead wanders off, muttering something about me being a racist.) (Then, to Beth:) I’m glad to finally get to talk to you. But you know what would be even better – to talk to you in person. I was about to head to this bar called Swig downtown, why don’t you m…

(Click)(Click)

Beth: Paul, can you hang on a minute? I have a call on the other line.

(Silence for a couple of minutes)

(Click) Beth: Paul? I’m sorry but I have to get off. My mom just called, she thinks the cleaning woman stole some of her jewelry and she’s FREAKING OUT. I have to get over there. But I want to see you this weekend. I’ll give you a call later this evening. Okay?

Me: That’s fine, I’d appreciate it if you’d give me a call back though, it’s so hard to get in touch with you.

Beth: I will, I swear I will. Can’t wait to see you this weekend. Bye…

Thursday the 22nd, evening

(No call from Beth)

Friday the 23rd

(No call from Beth)

Saturday the 24th, 1:10 PM

(phone rings)

“Hi! This is Beth! I can’t come to the phone right now, so leave me a message and I’ll call you right back!”

(*click*)

Monday the 26th, 6:00 PM

(Walking across the street to Walgreens to buy toothpaste. Gas Can Bum, Liquor Store Bum, and Homeless Woman with Shower Cap are outside. Cell phone rings)

Me: Hello?

Beth: Hello Paul? This…is…Beth! How are YOU? Oh my god Paul…I have GOT to tell you about my weekend, this party I went to with my sister. What are you doing right now?

Me: Just doing a little shopping. Um, Flying Saucer in 30 minutes?

Beth: It’s a date! Oh my god, we’re finally going to get to hang out, I’m so EXCITED!!! See you in a few!

(I go in and buy the toothpaste. As I walk out the phone rings again.)

Me: Hello?

Beth: Paul, it’s Beth. You remember my friend Kim? Her boyfriend just dumped her and she is CRYING, Paul, I mean she is absolutely DEVASTATED. I have got to get over to her, so I’m going to have to cancel our plans for the Saucer. Is that all right? You don’t totally hate me now, do you? Hey, we’ll get together this week though, give me a call later tonight, okay?

Me: I’ll be in touch, Beth. Bye. (and I hang up)

Bum: Hey, big dog, hey mane, let me holla at you for a minute. Look here, brother, I need to get about ninety-two cent.

(If I ever hear a bum correctly pluralize “cents” I will be so shocked that I’ll probably give him the money. By the way, did you know that Thunderbird sells for $1.92 at the liquor store?)

Me: I don’t have any money for you, but do you want a free phone? (I hand him my cell phone)

Bum: You serious?

Me: I don’t want it anymore, it’s yours.

Bum: You ain’t no cop or nothin’, is ya?

Me: No, I just really don’t want to ever touch a phone again. Take it. Now, a couple of people may call. A girl named Beth. She’s cute, if she calls, you should get together with her.

Bum: Aw yeah? You think she’ll give up tha booty for me?

Me: I think a man like you is exactly what she deserves. Now listen, you may get a call from a guy named Wes, too. Do you have any foot problems?

Bum: Feet? Yeah, man, last year I got drunk and tripped over an empty bottle of Colt 45 and it shattered and got all up in my feet! I couldn’t walk for about 3 days, man. There’s still a big ol’ bump there, you wanna see?

Me: (stepping way back) No, no, that’s all right. Anyway, a guy named Wes may call you on that phone, he can fix your feet. I bet you could persuade him to do it for free, too.

Bum: Free? I like the sound of that. I likes me some free. Hey man, are you sure you don’t got no ninety-two cent?

Me: No, just the phone. Enjoy it.

(and I walk away. The End.)

Post-weekend update

Artrageous lived up to expectations and then some. Definitely the most FUN fund-raiser I’ve ever attended. And, I discovered a great local band – Automusik. How to describe this act…I can’t even begin. The old “Sprockets” skits from Saturday Night Live come to mind, but that doesn’t do them justice. Just go look at their website, particularly the links to reviews that have been written about them. And go to their next live show in Memphis. You will likely see me there. Am looking forward to seeing this act in a venue that is not a 90-degree warehouse with poor circulation.

The rest of the acts were good too – Big Nazo, the rock band that wore animal costumes, was really entertaining. But again, the hot warehouse got the best of me and I could only stay for about 10 minutes of their show. Barbara Blue was playing in a better-ventilated section, and I listened to her and drank something called “blue frozen drink” for a while.

Best charity fundraiser I have EVER been to, bar none. There was not one iota of that “stuffy young professional” vibe that permeates most fundraising events. I have newfound respect for the Arts Council and will look to get more involved with them in the future.

Saturday night I went to a party at Stop 345. For me it was like stepping back in a time warp. I saw people I used to see at Red Square and Six-1-Six in 1995. I leaned against a post and listened to the music and people-watched for much of the night, as I did in clubs in 1995. But what I found myself realizing as the night went on was…it’s not 1995 anymore. It just isn’t my scene anymore. Nothing against the organizers of the party, which was very well done (as their parties always are). Nothing against the DJs, who were great. It’s me. I’m a different person than I was ten years ago, when I hung out in clubs 5 or 6 nights a week. After about two hours of it I started to miss my downtown friends. So I left and headed down to Beale Street, to look for them in the bars where the locals usually hang out – the Tap Room and the Black Diamond. When I couldn’t find them, I just decided to call it a night.

After I got home, I couldn’t stop thinking how happy I am with my life downtown. I’ve made a really great group of friends down here the past two years, people I can count on, people I can pal around with, people who really understand me, people whom I admire and respect. I have a coffee shop steps away from my front door where I know all the regulars, and the owner and all the staff. I’m part of a nonprofit organization where I work to make Memphis a better place and meet a lot of fascinating people. I have many shops and restaurants within walking distance where people know me by name. It’s a good feeling.

When I was leaning against that post in 1995, there was an emptiness, an emptiness I didn’t even realize was there. Now, I can look back and sense that emptiness, and also sense that it’s no longer a part of me. I’m now actively engaged in life, instead of simply leaning against a post and watching life go by.

Wow. Deep stuff. If you were expecting the usual crap I write about – the bums, the pigeons, pro wrestling, etc. – sorry.

What the bums are drinking this week

(Based on the empty boxes discarded by the liquor store around the corner, which caters to a clientele that finances its purchases by begging for change)

Vendange. I have no idea what that is, but the bums must like it, because they threw away three cases. Well, I am connected to the Internet, I guess I can look it up. (Googles “Vendange”) It’s a family of wines, and judging from their web site, it looks more expensive than the bums would drink. I wonder if Thunderbird has a website? Nope, Thunderbird.com is a real estate site.

There are also two cases of Wild Irish Rose, a case of Calvert Extra (not sure what the difference is between Lord Calvert and Calvert Extra), and a case of Seagram’s Extra Dry Gin.

Plans for this weekend

Artrageous tonight, of course. The tickets are being advertised at $30, but you have to buy them through Ticketmaster. By the time they tacked on all their “convenience” fees, my total had become $38.55. I hope the Arts Council comes up with an alternate method for ticket sales next year.

Tomorrow night, the tentative plan is “Placebo Effect,” a party being thrown by Treefish at Stop 345, corner of Danny Thomas and Madison. The DJs for the event will be Stephe Glass, Don Seemore, Saturna, and John Clark. Treefish parties are always good because I see people I haven’t seen since my clubbing days at Red Square, Six-1-Six, and Fantasia. Cover is $5.

Sunday will be the usual drunken spree that starts at Sleep Out’s at noon and ends up whenever, wherever. Hmmm, haven’t been bowling in a while, and that’s often the last stop on Sundays. Last time I went I broke 150 for the first time in my life.

As always, these plans are subject to change. Well, Saturday and Sunday anyway, tonight’s plans are pretty definite since I paid an arm and a leg for the ticket.

All right, gotta step outside. Haven’t done an edition of “what the bums are drinking this week” in a while, so I’m going to walk past the liquor store and find out.

Tipping

Last week I was at the local beer joint, having a few with my friend Scott who used to bartend there. When I was ready to leave, I tabbed out and handed the bartender a 5. “Paul, were you ever a bartender or server?” Scott asked. “You’ve always tipped well since I’ve known you.”

The fact is, I haven’t always tipped well. Around the time when I got out of college, I’d never tip waiters and waitresses more than 15%. And tip a bartender? For what, I thought, all they’re doing is opening my beer! That’s their job!

The event that opened my eyes was a spring break trip to Panama City Beach in the mid-1990s. PCB was a haven for the frat guy/sorority girl crowd, and I was appalled at how they treated the waitstaff at restaurants – ordering them around, talking about them behind their backs (but often not waiting for them to get out of earshot), generally acting like their servers were subhuman. And then they’d walk off without leaving a tip at all. I actually heard one say, I’m never coming back here again, why tip. So I made it a point to be extra nice to everyone who waited on me down there, and I tipped well. And furthermore, I asked how they were doing, how they were holding up during the spring break rush season. They really seemed to appreciate someone being kind to them.

When I got back to Memphis, I started to notice that being a server really does suck at times. Many people think that being a customer entitles them to abuse the people waiting on them, demanding this and that and then leaving a lousy (or no) tip. Maybe here in Memphis it’s not as appalling as what I observed on spring break (although the COGIC convention comes pretty damn close), but even one or two rude people can ruin a person’s day. And servers and bartenders are people, a fact many customers seem to forget.

Since my Florida trip, my tipping strategy has been something like this:

15% if the service is average.

20-25% if the service is good.

30% if the service is good and I visit the bar or restaurant regularly. If I’m going to be served by the same person over and over, it only makes sense to take care of them.

30% if I make special requests that cause the server to do extra running around to make me happy (e.g. lots of substitutions, requests for off-menu items).

10% if the service is poor.

Zero if the service is very poor.

A penny if the service is absolutely horrible. I haven’t had to resort to this in years, although I came very close a couple of weeks ago at Huey’s Southwind.

A dollar if I’m buying a regular-priced beer ($5 or under) and paying cash.

Obviously I don’t get out the calculator and compute this stuff to the penny. I round to whatever dollar total is closest.

So, when I tip well, it’s not only to help the people serving me put food on their table, although that’s definitely important. It’s also to say, hey, I know you have to deal with a lot of rude people and I appreciate you. It’s not just a monetary thing, it’s a respect thing.

Artrageous: Where you need to be Friday, May 21

This Friday, the Greater Memphis Arts Council is putting on Artrageous, its annual fundraiser, at the United Warehouse on St. Paul, one block southeast of Main and GE Patterson downtown. (check the website for map) I went to this event last year and had a blast. There will be a variety of musical and performing arts acts there. Last year, a friend and I played foosball using a ball that had been dipped in paint. At the end of the game, they pulled off the piece of paper that had been covering the bottom of the table and gave us the painting we had created while playing. This is definitely a group that understands that “fundraiser” begins with FUN.

The headliners are Big Nazo and Steve Earle. I’ll be honest, I don’t know who they are; guess I’ll find out Friday. However, I can report that the fabulous Barbara Blue will be performing, and if you haven’t heard her yet, you need to.

Tickets are $30, available through Ticketmaster. Event starts at 8:02 pm (sunset). I’ll probably break out the gold sequined shirt for the occasion, although polyester probably isn’t the best choice for an un-airconditioned warehouse. Hope to see you there.

Plans for the rest of this weekend

Saturday night: Hang out on Beale Street, have a beer with friends, talk to tourists who are in town for BBQ Fest. Doubt I’ll go to the festival itself though (went yesterday at lunch). Possibly I’ll head to Swig where Mr. White is DJing from 10 to 2.

Sunday day: Head to Sleep Out Louie’s for Sunday brunch. A lot of the downtown locals hang out at Sleep Out’s on Sundays. They serve mimosas by the glass, but the true downtown drunks just buy bottles of champagne and OJ and mix their own. After brunch, possibly will shoot pool at the Flying Saucer, or go to Silky O’Sullivan’s to hear Barbara Blue.

Sunday night: The Dempseys at Huey’s Downtown.

All of this, of course, is subject to change.

What the bums are drinking this week

(based on a survey of the boxes thrown away by the liquor store around the corner)

Lord Calvert whiskey, Mad Dog 20/20, and Jack Daniels.

Of course, Jack is way too high quality a liquor for the bums to buy. I wonder if the owner is trying to appeal to a different clientele since the police locked up a considerable portion of his client base this week.

My job, part 3: Who would be a good prospect for me?

One of the most important things I have learned through my involvement with Memphis BNI is the importance of educating people as to what would make a good referral for me. So, in this journal entry, I will explain how I know when a person I’m talking to is a good prospect for my credit card merchant services business.

I’ll start with generalities and get more specific. On a general level, there are two types of people who would make good prospects for me:

1) Anyone opening a new business that needs to accept credit and debit cards. Retail stores, restaurants, mom-and-pop businesses. As I explained in an earlier journal entry, most small businesspeople don’t understand the credit card processing industry. Banks and processing companies are aware of this and lock them into contracts with very high rates, or with lots of hidden fees. If I can get to them before they sign one of those contracts, I can come out and educate them on the credit card business. Hopefully they will be grateful that someone gave them the personal attention, and sign up with me. But even if they don’t, at least they will be able to make an informed decision: they won’t be at the mercy of the banks anymore.

2) Anyone who owns a business with the Visa/Mastercard logos on the door. Those logos are a sign that they’re probably being charged too much for their credit and debit card processing. About 60-75% of all businesses are. I can come in, do a free statement analysis, and show them whether or not I can save them money. Most of the time I can save them anywhere from 300 up to a couple thousand bucks a year, depending on their sales volume and their current rates.

All right. Now let’s get more specific. Here are some cases that are almost dead giveaways that a business is overpaying for its credit card processing:

If you pay with a bank/debit card, and they hand you a receipt to sign. This means that the transaction will be processed as a credit card charge rather than a debit card. What they should be doing is handing you a keypad to punch in your 4-digit bank PIN. That’s a true debit charge, and it’s much, much cheaper for the business to do.

If you hear a business complaining about bad checks. We have an add-on product called check conversion and guaranty that can put a stop to bad check problems forever. You run the check through a swiper, and as long as you get proper ID, the money will be deposited in your account and will not come back out. If the check comes back NSF (non-sufficient funds), it’s my company’s problem, not yours.

Mobile businesses. Any business that does delivery, makes house calls, or does transportation (limos, for example). These businesses are almost always overpaying for credit card processing because they have to take card numbers over the phone and punch them in. Those are very expensive transactions because the card is not present – you’re not swiping it or seeing the customer face to face – and MC/Visa charge an extra-high penalty rate for every transaction. I can hook the businesses up with wireless terminals that they can take with them in the vehicles. That allows them to do card-present transactions and get a much lower rate. The savings on transaction fees more than makes up for the cost of the wireless terminals in most cases.

Businesses that would like to sell online. We have a full suite of products that can help them do that. In addition, I have experience developing web sites and programming in server-side web scripting languages like ASP, PHP, and CGI. I can get a company online painlessly and easily.

Those are a few tell-tale indicators that I can put more money on a business’s bottom line. So, if you come across a business that meets any of these qualifications, tell them you have a friend named Paul Ryburn who can possibly save them some money, and contact me and tell me to get in touch with them. Thanks!